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Operational Excellence

What it takes to climb the mountain called Operational Excellence
What does it take to climb the mountain called Operational Excellence? We post another infographic this week, in which we stipulate 4 critical success factors of a journey towards Operational…
21 April, 2017
Lean,Lean philosophy

What are the benefits of lean
What are the benefits of Lean? Lean is a management philosophy that focuses on eliminating waste so that all activities or steps within processes add value in the customers’ perspective.…
20 February, 2017

Lean-What means respect for people
What means respect for people   Let’s compare two situations in two different organizations that experience the same market pressure.   In the first organization, the pressure comes from the…
03 February, 2017

Do you truly listen to the Voice of Your Customers?
Do you truly listen to the Voice of Your Customers? Many organisations are focused on growth, profitability and efficiency.  At the same time they overlook that their markets and customers…
16 July, 2016
Lean

Why learning to see losses matters
Why Learning to see Losses matters Starting to implement Lean?  In the early stages, Lean change facilitators in your organisation, frequently helped by external consultants, will look at losses and…
26 August, 2016

The 8 types of Waste in Manufacturing
The 8 types of Waste in Manufacturing In the following infographic we summarise the different types of losses you can find in a production environment. We see "Waste" as non-value…
21 April, 2017

The 10 types of Waste in the Office
The 10 types of Waste in the Office Another infographic about different types of losses, but this time we focus on an office environment.  We see "Waste" as non-value adding…
21 April, 2017

How to share Vision & Goals
Lean thinking: Shared vision and goals Most organisations have a strategy.  Some organisations succeed in executing that strategy extremely well, because they can engage all their employees. (Think of Proctor…
08 September, 2016
Lean,Mind-sets

Lean mind-sets: Sell problems and ask solutions
Lean mind-sets: Sell problems and ask solutions   One person that has inspired me doing Lean implementation work is Prof. Filip Vandendriessche and his work on managing people on Output…
03 September, 2016
Lean

Roles and Responsibilities in a Lean program
  Roles and Responsibilities in a Lean program   To make a Lean program successful, clear definition of Roles and Responsibilities is essential.  Four key roles in any Lean program…
03 February, 2017

Autonomous Problem Solving
Lean : Autonomous Problem Solving   Lets see if you recognize this story.  We at company X do many projects.  We have Engineering and IT departments, which help us improve…
03 October, 2016

Kaizen Problem Solving
Kaizen Problem Solving Perhaps it was impatience with how long traditional projects take. Often it was an awareness of how hard it is for people to concentrate on improvement when…
16 September, 2013

Kaizen Leader: What to expect ?
How Effective Is Your Kaizen Leader? A Kaizen leader heads up a team committed to identified quality improvement processes within a company. All team members benefit directly from the results…
16 September, 2013

Lean applied to running a marathon
Lean applied to running a marathon One of my adolescent dreams was to run a marathon.  I have been running since I was twelve but never crossed the line of…
16 September, 2016

Field Service Excellence
Field Service Excellence Every company is different.  Operational improvement levers depend on the business maturity and nature of each organisation.  Work at a Field Service company revealed following good practices:  
22 February, 2018

7 Practical tips about filming in production for a SMED project
7 Practical tips about filming in production for a SMED project     SMED Single Minute Exchange of Die, is a technique that aspires to do any production line changeover…
24 July, 2017
Lean

Japan Lean Tour – Learning 1 – Improving your organisation everyday
Japan Lean Tour – Learning 1 – Improving your organisation everyday   “Improve what we can, now, one step at a time.”  Mr. KOSAKA, former Toyota plant manager    …
23 November, 2018

Status Update Meetings
3 TIPS on Status Update meetings Last week I started writing about meetings. More specifically, I gave some tips about making process improvement meetings more productive: Kanban, F&B, and Side…
25 October, 2016

Productive Meetings
3 TIPS on running productive meetings Last week I talked about what makes meeting rooms effective. This week I will share some ideas about making actual meetings more productive. First,…
17 October, 2016

Productive Meeting Rooms
The holy trinity of productive meeting rooms As a consultant, you spend a lot of time in meeting rooms. Being a Lean consultant, I try to spend as much time…
07 October, 2016

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